help

Support & contact
ostra/prawda

Write to us. We’ll get back to you as soon as possible.

Need a hand? Write to ostraprawda@gmail.com and tell us your iPhone model, iOS version and what happened. Screenshots help a lot.

01I bought a game, but it’s still locked

Open the app, go to Settings (the gear icon) and tap “Restore Purchases” while signed in with the same Apple ID you used for the purchase. Games you buy stay unlocked permanently and work on any device using that account.

02“Full Access” from an earlier version

If you bought “Full Access” in version 1.0 or 1.1, you automatically have “All Games Forever”: all six games, plus every game added in the future. You don’t need to buy anything again. If your games still show as locked, tap “Restore Purchases” as described above.

03How do I get a refund?

Refunds are handled by Apple, not by us. Use reportaproblem.apple.com or your App Store account settings.

04I lost my players or progress

The game stores everything locally on your device, so deleting and reinstalling the app clears player names, settings, a paused game and the list of questions you’ve already played. Your purchases are not lost: tap “Restore Purchases” to get them back.

05Does the game need internet?

No. Ostra Prawda works fully offline. You only need a connection to download the app, buy or restore a purchase, or share a question with friends.

06What data do you collect?

None. The app collects no personal data and has no analytics or ads. See our Privacy Policy for details.

07Business & press

For partnerships, press or licensing, email ostraprawda@gmail.com.

08Publisher

PART-WEB
Kolonia Nowogardzka 19
72-310 Płoty, Poland
Tax ID (NIP): 9552560055
Email: ostraprawda@gmail.com

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